Data Protection · Fully in English

Dkpk Privacy Policy — How Safe Is Your Data With Us

Everything about how your information is collected, stored, and used at dkpk — explained clearly and transparently. We believe your right to privacy comes first.

Last Updated: January 2026

In short: Your information is never sold to third parties. dkpk uses your data solely to operate the platform and improve your experience.

Total Sections: 8 · Reading time: ~7 min

Who Does This Privacy Policy Apply To?

This document applies to every individual who uses the dkpk platform — from website visitors to registered members. By using the dkpk website or app, you are considered to have automatically accepted the terms of this policy.

We understand that personal information is a sensitive matter. That's why dkpk has followed one principle from the start — nothing you need to know will be hidden from you. Instead of complex legal language, everything is explained in plain, straightforward English.

Section 01
What Information Do We Collect?

Various types of data are collected when you register on dkpk and while you use the platform. The table below provides a full breakdown:

Data Type Example Why It's Collected
Identity Information Name, date of birth, NID number Account Verification & Age Confirmation
Contact Information Mobile Number, Email Account Security & Support
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Process
Technical Information IP Address, Device Information, Browser Security & Fraud Prevention
Usage Data Betting History, Game Preferences Service Improvement & Personalization
Communication Logs Support chat and email history. Quality Control & Dispute Resolution

No unnecessary data is collected. Every piece of information we collect has a clear and legitimate purpose.

Section 02
How Is Your Information Used?

Dkpk uses the information it collects only for specific, defined purposes. We do not use your data for anything beyond what is necessary.

  • Account Management: To handle registration, login, identity verification, and keep your account secure.
  • Payment Processing: To process deposits and ensure winnings are sent to the correct account.
  • Service Improvement: To analyze which games or markets are most used, helping us improve your overall experience.
  • Security: To detect fraud, account hacking, or any unusual activity.
  • Legal Obligation: To meet regulatory requirements.
  • Contact: To send important updates and security alerts (marketing messages require separate consent).
What We Don't Do
Your data is never sold, never shared with advertisers, and never disclosed to third parties without your consent.
Section 03
Who is your information shared with, and when?

Dkpk may share your data with third parties only in limited circumstances. In each case, there is a clear and legitimate reason for doing so:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive limited data solely to process transactions. They operate under their own privacy policies.
  • Technology Partners: Server, cybersecurity, and technology service providers — they are granted access only to the data strictly necessary to perform their services.
  • Law Enforcement: Information may be disclosed in the event of a court order or legal obligation.
  • Anti-Money Laundering Authority: Legally required to report suspicious financial activity.
Our Promise: Outside of the specific reasons listed above, dkpk will never share your personal data with any third party for commercial purposes.
Section 04
Cookies & Tracking Technologies

Dkpk uses cookies — small files stored in your browser that help us recognize you and improve your experience.

Cookie Type Purpose Type
Essential Cookies Login sessions and security tokens — the site cannot function without these. Essential
Functional Cookies Language preferences, remembered logins, and saved bet slips. Functional
Analytics Cookies Understanding which pages are visited most — used to improve the site. Analytics

Cookies can be disabled from your browser settings, though some features may not work properly as a result. Disabling essential cookies will prevent you from logging into the site.

Section 05
How Do We Keep Your Data Secure?

Both technical and organizational measures have been put in place to protect your data at dkpk. Security is not just a feature for us — it is a core part of our infrastructure.

SSL Encryption
All data is encrypted with 256-bit SSL technology — as secure as your bank.
Two-Factor Authentication
OTP verification for login and critical account changes — prevents unauthorized access.
24/7 Monitoring
Automated systems monitor for unusual activity around the clock.
Secure Servers
Your data is stored in a secure data center with regular backups.

Please remember — keeping your password and login credentials confidential is your responsibility. Never share your password with anyone. dkpk staff will never ask for it.

Section 06
What Are Your Rights?

You have several important rights regarding your personal data. dkpk respects these rights and works to fulfill them within a reasonable timeframe.

Right to Access

You may submit a request to find out what information we hold about you.

Right to Rectification

You can request corrections if any of your information is inaccurate.

Right to Erasure

Upon account closure, all data except that required by law can be deleted.

Right to Restrict Processing

You can request that your data not be used for marketing purposes.

Data Portability

You can request a copy of your data in a readily readable format.

Right to Lodge a Complaint

You may file a formal complaint with our Privacy Officer if you wish.

To exercise your rights: Email us for any request: support@dkpk.ws — Typically responded to within 7 business days.
Section 07
How Long Is Your Data Retained?

Dkpk does not retain your data longer than necessary. However, certain information must be kept for a specified period for legal reasons.

  • Account Information: For the duration the account is active and 5 years after closure (as required by law).
  • Financial Transaction Records: 5 years (as required under anti-money laundering regulations).
  • Support Conversations: 2 years (for dispute resolution).
  • Website Logs: 90 days.
  • Marketing Consent Records: 1 year after consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be personally identified.

Section 08
Policy Updates & Contact Us

This Privacy Policy may be updated at any time — due to legal changes, technical improvements, or changes to our services. For significant updates, you will be notified in advance via your registered mobile number or email.

For minor changes, only the "Last Updated" date at the top of this page will be revised. We recommend checking this page from time to time.

Contact the Privacy Officer
For any privacy-related questions or requests:
Email: support@dkpk.ws
Live Chat: Available 24/7 (in Bengali)

Our Commitment to Protecting Your Privacy

No Data Selling

Your name, number, or betting information is never sold to any advertiser or broker — not ever.

Confirmed
Bank-Level Security

256-bit SSL encryption and two-factor authentication — making it virtually impossible for any third party to access your data.

Highest Level
Transparency in Bengali

Everything explained in plain, simple language — no complex legal jargon — so you're never left in the dark.

Transparent
Your Control

You always have the right to request access to, correction of, or deletion of your data.

Controllable
No Spam

No marketing messages are sent without your consent. You can unsubscribe at any time.

Respectful
Regular Audits

Dkpk's security measures are regularly verified through third-party audits to ensure standards are maintained.

Regular Audits

Frequently Asked Questions

To view live scores and real-time match updates on dkpk, go to the "Match Odds" or "Bet" section from the menu. Clicking on any ongoing match will show you the live score, over-by-over updates, and the current match situation. When live betting is active, real-time match statistics update automatically. For the best experience, use the mobile app — with push notifications enabled, you'll get instant alerts for goals, wickets, and key moments. Visit the "Download" page to get the app.

If a match is cancelled or abandoned mid-way, settlement depends on when it was stopped and which market your bet was placed on. The general rule is: if the match is cancelled before it starts, your full stake is refunded. In cricket, if a certain portion of the scheduled overs (typically 50% or more) has been completed before the match is abandoned, the result may be determined via the DLS method and bets settled accordingly. Bets already confirmed in live markets are treated separately. For details on settlement for specific markets, contact our support team — they'll walk you through everything.

Start Betting on a Trusted Platform

At dkpk, your information and funds are equally protected. Join today and enjoy a safe betting experience.

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